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Find Your Representative

The Library Services Team

Your Library Services consultant is your primary contact for finding cost-effective OCLC solutions to meet the needs of your library.

Contact your Library Services consultant for help with ordering OCLC services and for quotes for new services or to learn how your library can benefit from WorldShare Management Services, discovery, cataloging and resource sharing solutions, or any OCLC service. Let the Library Services team help your library reach its maximum potential.

Go directly to Ordering

Please select your location to see your representatives.

  • Scott Hojnacki

    Scott Hojnacki

    Inside Library Services Consultant

    Dublin, Ohio

    T: 800-898-6252, ext. 3806
    O: 614-764-6201

  • Carol Schlatter

    Carol Schlatter

    Inside Library Services Consultant

    Dublin, Ohio

    T: 800-898-6252, ext. 3802
    O: 614-764-6083

  • Mike Ahern

    Mike Ahern

    Library Services Consultant

    Las Flores, California

    T: 877-309-8627
    M: 949-510-6613

  • Jason Biber

    Jason Biber

    Library Services Consultant

    Ardmore, Pennsylvania

    T: 800-848-5878, ext. 4093
    M: +1-484-431-8609

  • Paul Cappuzzello

    Paul Cappuzzello

    Senior Library Services Consultant

    Dublin, Ohio

    T: 800-848-5878, ext. 6258
    M: 614-668-5793

  • Gerry Davies

    Gerry Davies

    Library Services Consultant

    Brandon, Florida

    T: 800-848-5878, ext. 4084

  • Jeff Hastings

    Jeff Hastings

    Library Services Consultant

    Thornton, Colorado

    T: 800-898-6252, ext. 3811
    M: 720-548-0874
    O: 303-953-1114

  • Craig Johnson

    Craig Johnson

    Library Services Consultant

    Lakeville, Minnesota

    T: 800-848-5878, ext. 4081
    M: 952-237-9388

  • Don Litner

    Don Litner

    Library Services Consultant

    Milford, Michigan

    T: 800-848-5878, ext. 4087
    M: 248-245-8016

  • Lauri McIntosh

    Lauri McIntosh

    Hoodsport, Washington

    T: 800-848-5878, ext. 4065
    M: 360-229-9115

  • Mike Morey

    Mike Morey

    Library Services Consultant and Public Library Specialist

    Clear Lake, Minnesota

    T: 800-898-6252, ext. 3810
    M: 320-761-2606
    O: 320-743-9987

  • Tony Skoczylas

    Tony Skoczylas

    Library Services Consultant

    Stratford, Connecticut

    T: 800-848-5878, ext. 4053
    M: 203-260-4478

  • Amanda Garza

    Amanda Garza

    Library Services Consultant

    Austin, Texas

    T: 800-848-5878, ext. 4091
    M: 512-810-8368

  • Tom Jacobson

    Tom Jacobson

    Library Services Consultant

    Arlington, Virginia

    T: 800-848-5878, ext. 4049
    M: 202-258-6357

Matt Goldner shows WorldShare Management Services to OCLC members.


Your Member Relations team

Let us help you make the most of your membership in the OCLC cooperative

Member Relations Liaisons are regionally-based librarians who work with OCLC members to get the most out of their membership. From hosting community events to visiting libraries, we suggest effective use of OCLC services, facilitate dialog among OCLC members, and gather feedback to help OCLC respond to members’ goals and challenges. Your Member Relations team of librarians will help you make sure you are getting the most out of your OCLC membership and expand your regional connections with other members, providing you with more opportunities to participate in and contribute to successful communities of practice. The team learns from you—to get a sense of how OCLC can better meet your needs and to keep you informed and engaged in the OCLC cooperative.

In addition to working with individual members, the team also works directly with groups and consortia throughout their regions. The team works to connect your consortia, group or library network to the OCLC cooperative. From finding speakers, co-hosting OCLC events, connecting to free OCLC training, research or product areas, or just making sure you are in loop on Cooperative activities and news, we are here to help. We are happy to work with your group to find opportunities to collaborate with OCLC on projects or programs, or to assist in finding the right connections to OCLC staff.

Your member relations liaison is:

Please select a zone.

Attendees pose for a photo during an OCLC Member Forum in Macon, Georgia.

To contact OCLC Member Relations, please call 800-848-5878, or send an e-mail to  memberrelations@oclc.org.

  • Irene Hoffman

    Irene Hoffman

    Executive Director, Member Relations

    Chicago, Illinois, USA

    O: 800-848-5878, ext. 1204

  • Linda Robinson Barr

    Linda Robinson Barr

    Member Relations Liaison

    Austin, Texas, USA

    T: 800-848-5878, ext. 4099

  • Meryl Cinnamon

    Meryl Cinnamon

    Member Relations Liaison

    Lauderhill, Florida, USA

    T: 800-848-5878, ext. 4074

  • Rob Favini

    Rob Favini

    Member Relations Liaison

    Boston, Massachusetts, USA

    T: 800.848.5878, ext. 4080

  • Eric Forte

    Eric Forte

    Member Relations Liaison

    Santa Barbara, California, USA

    T: 800.848.5878, ext. 4078

  • Christina Rodriques

    Christina Rodriques

    Member Relations Outreach Coordinator

    Dublin, OH, USA

    T: 800-848-5878, ext: 6054

  • Karri Sites

    Karri Sites

    Member Relations Liaison

    Dublin, Ohio, USA

    T: 800-848-5878, ext. 5036


Member leaders

The Americas Regional Council (ARC) holds member meetings, facilitates connections among members throughout the region and reports members’ views back to OCLC. Contact the ARC Executive Committee with suggestions, ideas or questions about getting involved in an interest group or committee.

Learn more about OCLC's member leadership

Global Council Executive Committee

Barbara Preece
President Director
Notre Dame Library
Loyola University Maryland
Baltimore, Maryland
Anne Prestamo Immediate Past President
Dean of Libraries
University Libraries
Florida International University
Miami, Florida

Americas Regional Council Executive Committee

Wilbur Stolt Chair Director of Libraries
Chester Fritz Library
University of North Dakota
Grand Forks, North Dakota
Jay Starratt Vic Chair/Chair-Elect Dean of Libraries
Holland Library
Washington State University
Pullman, Washington
John DeSantis Secretary Cataloging & Metadata Services Librarian
Dartmouth College
Hanover, New Hampshire
Sarah Campbell Member-at-Large Associate Library Director
Portland Public Library
Portland, Oregon
Marie DeYoung Member-at-Large University Librarian
Patrick Power LIbrary
Saint Mary's University
Halifax, Nova Scotia
John H. Pollitz
Member-at-Large Director of Libraries
McIntyre Library
University of Wisconsin Eau Claire
Eau Claire, Wisconsin
Annette Smith Member-at-Large Library Director
National Library Service
Bridgetown, St. Michael

Representatives chat during an OCLC Global Council meeting.

Your OCLC Global Council member delegates

To offer feedback related to OCLC services and policies, please contact OCLC Global Council member delegates from the Americas region.

Bonnie Allen Dean of Libraries Middle Tennessee State Univerity
Murfreesboro, Tennessee
Rosann Bazirjian Dean of Libraries
University of North Carolina at Greensboro
Greensboro, North Carolina
Tricia Bengel Emerging Technologies Administrator Nashville Public Library
Nashville, Tennessee
Regan Brumagen Public Services Librarian
Rakow Research Library
The Corning Museum of Glass
Corning, New York
Sarah Campbell Associate Library Director
Portland Public Library
Portland, Oregon
Dalia Corkrum Director Whitman College Library
Whitman College
Walla Walla, Washington
Chris Cronin Director of Technical Services
University Library
University of Chicago
Chicago, Illinois
Marie DeYoung University Librarian Patrick Power Library
Saint Mary's University
Halifax, Nova Scotia
Carol Pitts Diedrichs
Director of University Libraries and Professor
Thompson Library
The Ohio State University
Columbus, Ohio
Gwendolyn Ebbett Dean University of Windsor Library
Windsor, Ontario
Chuck Gibson Director/CEO Worthington Libraries Worthington, Ohio
Cheryl King
Special Collections Librarian
Main Library
The University of the West Indies
Mary Konkel Head of Technical Services
College of DuPage
Glen Ellyn, Illinois
Elmelinda Lara Senior Librarian, Head, Technical Services The University of the West Indies
St. Augustine, Trinidad, Tobago
Madeleine Lefebvre
Chief Librarian
Ryerson University
Toronto, Ontario
Melinda Loof
Library Teacher Lexington Public Schools/Bowman Elementary Lexington, Massachusetts
Ana Maria Quiroz Coordinator of the Digital Committee
National Library of Chile
Kenley Neufeld Dean, Educational Programs
Santa Barbara City College
Santa Barbara, California
Suzanne Payette
Library Director Bibliothèque de Brossard Brossard,Québec
Ann Pederson
Medical Librarian
Altru Medical Library
Altru Health System
Grand Forks, North Dakota
Lori Phillips Associate Dean of Libraries
University of Wyoming
Laramie, Wyoming
John Pollitz
Director of Libraries
McIntyre Library
University of Wisconsin, Eau Claire
Eau Claire, Wisconsin
Donna Reed Library Director Portland Community College Portland, Oregon
Debbie Schachter
Director, Learning Resources Douglas College New Westminster, British Columbia
Bradley Schaffner College Librarian and Senior Lecturer
Laurence McKinley Gould Library
Carleton College
Northfield, Minnesota
Lynette Schurdevin Director of Library & Information Services
Rio Rancho Public Libraries
Rio Rancho, New Mexico
Annette Smith
Library Director National Library Service of Barbados Bridgetown, St. Michael
Jay Starratt Dean of Libraries
Holland Library
Washington State University
Pullman, Washington
Ginny Steel University Librarian
UCLA Library
University of California, Los Angeles
Los Angeles, California
Wilbur Stolt Director of Libraries
Chester Fritz Library
University of North Dakota
Grand Forks, North Dakota
Jane Treadwell University Librarian and Dean Brookens Library
University of Illinois at Springfield
Springfield, Illinois

Looking for technical product support?

Use the support form or Call OCLC Customer Support:

T +1-614-793-8682
 +  1-800-848-5800 (USA)