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AUG 14

14 August 2013

Presented by Cynthia Johnson and Caitlin Plovnik of UC Irvine, this interactive session will demonstrate what makes certain reference interactions go from "good" to "great." Part of the QuestionPoint "Best Practices in Virtual Reference" series.

  • Time: 12:00 PM – 1:00 PM Eastern Daylight Time, North America [UTC -4]

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