OCLC Support

Contact OCLC Support in your region

The Americas

  • OCLC Customer Support (U.S.)

    6565 Kilgour Place

    Dublin 43017

    Ohio

    US

    T: +1-614-793-8682

    T: 800-848-5800 (USA)

    F: +1-614-764-2694

  • OCLC Customer Support (Canada)

    T: +1-888-658-6583

    T: +1-800-848-5800

    F: +1-450-618-8029

    E:

  • OCLC Customer Support (Latin America & the Caribbean)

    T: +1-614-793-8682

    F: +1-614-718-1026

    E:

In Mexico: mexico@oclc.org or toll-free at 01-800-099-0492
In Jamaica: toll-free at 1-877-617-9517
In Trinidad and Tobago: toll-free at 1-800-206-3671
In Peru: toll-free at 0800-55373

 

Europe, Middle East & Africa

  • UK & Ireland Support Desk

    City Gate

    8 St. Mary's Gate

    Sheffield S1 4LW

    GB

    T: +44 (0)114 267 7502

    T: 0845 267 7502 (local rate)

    F: +44 (0)114 267 7501

    E:

Support is available between the hours of 09:00 and 17:30 (UK Time).

  • Netherlands, Belgium & Luxembourg Support Desk

    Postbus 876

    2300 AW Leiden

    NL

    T: +31-(0)71-524 66 00

    F: +31-(0)71-522 31 19

    E:

De Servicedesk is telefonisch bereikbaar van maandag t/m vrijdag tussen 8.30 en 17.00 uur.

Support is available from Monday through Friday, between 08:30 and 17:00 hrs.

  • Germany & Austria Support Desk

    T: +49-(0)1805-468 747

    F: +49-(0)89-613 08 399

    E:

Die Hotline erreichen Sie werktags zwischen 8:30 Uhr und 17:00 Uhr.

  • Switzerland Service Desk

    T: +41-(0)61-378 80 75

    F: +41-(0)61-378 80 79

    E:

Die Hotline erreichen Sie werktags zwischen 8:30 Uhr und 17:00 Uhr.

  • Germany & Austria (SISIS-SunRise Support)

    T: +49-(0)1805-468 747

    F: +49-(0)89-613 08 399

    E:

Die Hotline erreichen Sie werktags zwischen 8:30 Uhr und 17:00 Uhr.

  • Switzerland (SISIS-SunRise Support)

    T: +41-(0)61-378 80 75

    F: +41-(0)61-378 80 79

    E:

Die Hotline erreichen Sie werktags zwischen 8:30 Uhr und 17:00 Uhr.

  • Germany & Austria (BIBLIOTHECA Support)

    T: +49-(0)6324-9612-5100

    F: +49-(0)6324-9612-5005

    E:

 

Asia Pacific

  • OCLC Customer Support (Asia Pacific)

    US

    T: +1-614-764-6099

    F: +1-614-718-7253

    E:

  • OCLC Australia and New Zealand Support Desk

    Level 8, 310 King Street

    Melbourne 3000

    Victoria

    AU

    T: +61 (0) 3 9929 0800

    F: +61 (0) 3 9929 0801

    E:

Support is available between the hours of 09:00 and 17:00 (AEST).

 

Popular support resources

Service Configuration
Use to configure OCLC products and services.
Documentation
Bibliographic Formats & Standards
Technical Bulletins


Check on the status of an order
E:
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E:
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WorldCat records

Use the WorldCat and Authority Record Quality Control Request to:

  • Request changes to WorldCat record(s)
  • Report duplicate WorldCat record(s)
  • Request changes to the Authority File

Manage authorizations for Cataloging, WorldCat Resource Sharing and WorldCat Selection services

OCLC Star Award

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To nominate an individual, send comments about your experience and the nominee's name.

Nominate a Star

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