Using WorldCat Navigator

These documentation resources provide information on using WorldCat Navigator within the framework of a consortial borrowing service.

If you have further questions, contact your OCLC representative.

Navigator Quick Reference: Searching for Requests in NRE
How to search for requests in NRE.
Last updated: June 12, 2012.

Navigator Quick Reference: How to Generate Statistics for Your Library
How to generate statistics for your library using OCLC Usage Statistics.
Last updated: March 16, 2012.

Navigator Glossary
Contains commonly-used terms and their definitions related to the WorldCat Navigator consortial borrowing service.
Last updated: March 31, 2010.

Navigator Quick Reference: Shipping
8 pages.
Provides annotated procedures and best practices for shipping requested items within the Navigator consortial borrowing system. Contains workflow diagrams and links to reference material.
Last updated: March 31, 2010.

Navigator Quick Reference: Receiving
12 pages.
Provides annotated procedures and best practices for receiving requested items within the Navigator consortial borrowing system. Contains workflow diagrams and links to reference material.
Last updated: March 31, 2010.

Navigator Quick Reference: Returning
16 pages.
Provides annotated procedures and best practices for returning borrowed items within the Navigator consortial borrowing system. Contains workflow diagrams and links to reference material.
Last updated: March 31, 2010.

Navigator Quick Reference: Checking In
12 pages.
When an item you have lent to a borrowing library is returned to you, you must perform a Checked
In action to finish the request in NRE (the Navigator Request Engine). This will send a message to the borrowing library that you have received the item back. Once you check the item in, the request will automatically be completed.

This quick reference provides annotated procedures and best practices for checking in borrowed items within the Navigator system. Contains workflow diagrams and links to reference material.
Last updated: March 31, 2010.

Navigator Quick Reference: The Borrower Work Queue
20 pages.
Provides step-by-step instructions for using the Borrower Work Queue in Navigator. Also describes the most commonly-used NRE Borrower functions.

Also contains links to reference material.
Last updated: April 15, 2010.

Navigator Quick Reference: The Lender Work Queue
24 pages.
Provides step-by-step instructions for using the Lender Work Queue in Navigator. Also describes the most commonly-used NRE Lender functions.

Also contains links to reference material.
Last updated: April 15, 2010.

Navigator Quick Reference: Creating Requests on Behalf of a Patron
8 pages.
Instructions on creating requests on behalf of a patron.
Last updated: September 9, 2011.

Navigator Troubleshooting Guide
17 pages.
Provides recommended courses of action for situations commonly encountered during the course of your Navigator Request Engine (NRE) processing. It is divided
into three sections:

  • NRE Error Messages and recommended solutions
  • Typical Borrower situations and how to deal with them
  • Typical Lender situations and how to deal with them

Last updated: June 3, 2010.

Get assistance for WorldCat Navigator

For questions or problems, contact your nearest OCLC office.

Comments? We'd like your comments and suggestions about this Support page.

WorldCat Navigator provides seamless resource sharing within your library consortium and beyond. The service manages returnable and nonreturnable items, and integrates with internal circulation systems and the wider OCLC resource sharing network to create a superior discovery-to-delivery tool. If you are currently implementing WorldCat Navigator in your library or consortium, contact your OCLC Implementation Manager with any questions.