Community

Cooperation is the result of people, opportunities, and a willingness to get involved. This section provides the opportunity—you supply the rest.

We encourage you to join, participate, and share your ideas on the latest developments in virtual reference. It's another way to make the most of QuestionPoint and its collaborative membership.

Join, Participate, Share

Sign up for the QuestionPoint listserv, where users around the globe share ideas on implementation, management, and more. This is also the primary communication tool for announcements regarding new features and other issues of importance to the membership.

GRN Member Guidelines: Check out the guidelines for participating in the Global Reference Network. The guidelines cover areas such as quality and accuracy, response time, effectiveness and performance.

Visit the QuestionPoint Wiki, where our users collaborate to offer tips, tricks, resources and promotional materials to help each other offer a complete reference solution for their libraries.

Share Your Story: Tell how your institution has implemented QuestionPoint and help others take advantage of your experience. This is a good place to share innovative ideas on how you’ve made use of various QuestionPoint features.

User group information: Want to know more about past and future QuestionPoint user group meetings? View schedules for upcoming virtual sessions or browse an audio/video archive of past sessions. Add your own QP users group meeting to the calendar and share discussions, materials, presentations, ideas generated at meetings.

User contributed Training materials: See what fellow QuestionPoint subscribers recommend as the best of online reference.

The Global Knowledge Base is your resource, built, edited, used and reused by you. Go here to get news on the GKB, see who your editors are, read about some of the unusual and /or interesting questions librarians are called on to answer. Share your own!

Library and Information Science Programs

LIS Programs and QuestionPoint: Learn the benefits of QuestionPoint in your LIS classroom and beyond.

QuestionPoint in the LIS Classroom: Download the informational flyer QuestionPoint in the LIS classroom.

Order QuestionPoint for your LIS program: Get a free QuestionPoint LIS account to enhance your classroom lessons with hands-on experience.

Clearinghouse for Virtual Reference Internships: Get information on internships that have a virtual reference component offered by different types of libraries.

Reference Guidelines

RUSA Guidelines for Cooperative Reference Services

RUSA Virtual Reference Guidelines

 

Member Spotlight

Maryland AskUsNow! 

QuestionPoint 24/7 Cooperative member since 2003.
Their introductory video for new staff gives an overview of their history and service.

 

 

Recent Websessions and Podcasts

Browse the popular QuestionPoint webinar series.

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »