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11 December 2013 Eastern Standard Time [UTC -5]
Resolved: WorldCat Knowledge Base Read Only
AFFECTED SERVICES: WM Collection Manager, WorldCat, WorldCat knowledge base
CREATED: 10 December 2013 Eastern Standard Time [UTC -5]
The FIND indexing software used to power much of the WorldCat Knowledge Base has been set to a read only state since about 7am US EST today (Tuesday December 10). This means that new changes will not be indexed and new changes will not be searchable (this includes WorldCat Query Collections). Any changes made prior to this time should be unaffected and work properly. We anticipate a fix to happen early tomorrow, Wednesday December 11, around 5am US EST. Users should refrain from making changes to anything in the KB until we post a resolved status. We will update with a resolved status as soon as we have one.
We apologize for the inconvenience and thank you for your patience.
This problem was resolved at 10am US EST Wednesday December 11. We have doubled the amount of resources devoted to indexing changes to KB data. This should provide a more consistent experience for libraries making changes to their holdings in the KB. We expect that this will reduce the impact of traffic spikes during periods of heavy usage as well as to increase the speed with which bulk changes to data (such as uploading a large KBART file) are indexed and available to users. We apologize for the inconvenience and thank you for your patience during this time.