Training

  • QuestionPoint Administration 2

QuestionPoint Administration 2 - Defining Your Library Profile, Policy Page, & Local Knowledge Base

Course Overview

This course is the second of three courses, which provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint virtual reference service. Learners will be able to define their libraries’ profiles for QuestionPoint and define their libraries’ policy pages to join the 24/7 Reference Cooperative, as well as manage your library’s Knowledge Base workflow.

Audience

This course is intended for learners with an Institution Administration account, and/or Group (BME) Administration account whose libraries are new to the to QuestionPoint. Current QuestionPoint administrators can also benefit from the class as a refresher or to fill in any foundational gaps about setting up the QuestionPoint service.

Closed captioning is available in the US upon request with 5 business day’s notice.

Scheduled Offerings

There are currently no classes scheduled for this course.

 

EMEA Training

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Cost

Free

Course Provider

OCLC Training

Course Length

1.5 Hours

Course Format

Live Online

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »