Training

WorldShare ILL Direct Request

Course Overview

OCLC’s WorldShare ILL system can accept requests patrons have created electronically in diverse external sources such as FirstSearch, which library staff can then finish processing both quickly and efficiently. This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests.

Audience

This course is intended for learners who have advanced familiarity with WorldShare ILL and features like Custom Holdings, and who desire to automate their borrowing workflow(s) further, thus making them more efficient and less staff intensive.  

This course is also intended for libraries that have already implemented patron-initiated resource sharing but have a need to maintain it by training new resource sharing staff in how to use it.

Closed captioning is available in the US upon request with 5 business day’s notice.

There are currently no classes scheduled for this course.

 

EMEA Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

ANZ Training

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Scheduled Offerings - North America

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Cost

Free

Course Provider

OCLC Training

Course Length

2 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

WorldShare ILL

Subject Area

Resource Sharing and Delivery

Related Documentation

Lending Documentation, Lending Simulations

 

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