Training

Patron-Initiated ILL with OCLC Direct Request

Course Overview

OCLC’s WorldShare ILL (WSILL) system can accept requests patrons have created electronically in diverse external sources such as FirstSearch or WorldCat Discovery, which library staff can then finish processing manually, or automate via the Direct Request feature to deliver requests directly to lenders. This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests.

Audience

 

Closed captioning is available in the US upon request with 5 business day’s notice.

 

EMEA Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

ANZ Training

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Scheduled Offerings - North America

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Cost

Free

Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

WorldShare ILL

Subject Area

Resource Sharing and Delivery

Related Documentation

Lending Documentation, Lending Simulations

 

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