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Use this form to request support or provide feedback on products or services, documentation or training, or OCLC Web sites. If you have questions or feedback about other topics, please see Contact us.

If you would like to report a new system outage, please call Support at (800) 848-5800 at any time and follow the phone prompts.  

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OCLC telephone support

Monday - Friday:
7 am to 9 pm (US Eastern time)

(800) 848-5800 (USA)
(614) 793-8682 (Outside the USA)

Additional resources

For product support documentation, see Documentation, frequently asked questions, tips, known issues and glossaries.

For a product brochure, see Brochures, case studies and fact sheets