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12 October 2014 Eastern Daylight Time, North America [UTC -4]

Resolved: QuestionPoint Maintenance

AFFECTED SERVICES: QuestionPoint

CREATED: 10 October 2014 Eastern Daylight Time, North America [UTC -4]

The QuestionPoint service will be unavailable for the following time period for a scheduled install of fixes and maintenance: on Sunday October 12 from 6:00 GMT (2:00 A.M. EST) to approximately 6:45 GMT (2:45 A.M. EST).

It is imperative that you end any in-progress chat sessions at least two minutes prior to the scheduled service interruption to avoid any interruptions to your chat service.

QuestionPoint Updates are now complete and the system is online and available. Thank you for your patience.

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