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Member stories

OCLC is its members. We are owned, supported, and led by our member libraries, whose input guides everything we do. From involvement in major research studies to piloting new products and informing strategic direction, we rely on them for guidance, governance, and advice.

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photo: Drake University Cowles Library exterior

Bring stability and resiliency to ILL with Express

Learn how Drake University’s Cowles Library overcame staffing challenges by embracing automation, teamwork, and OCLC’s Express program to sustain their high-level of customer service.

Noel Reading Porch, EKU Crabbe Library

Achieve incredibly fast borrowing turnaround times

Get the details on how Eastern Kentucky University saved an astonishing amount of time by customizing Tipasa resource sharing options to match local needs.

Photo: Woman at her laptop

Maximize delivery speed of your resource sharing service

Find out how smart fulfillment functionality across all OCLC resource sharing services empowers libraries to meet user expectations.

American University of Sharjah

Streamline resource sharing for improved service

See how American University of Sharjah made interlibrary loan requests easier for both staff members and library users.

ohio-wesleyan_thumb

Simplify resource sharing by using the cloud

See how Ohio Wesleyan University improved services by shifting interlibrary loan processes to the cloud.