User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Publications
Assessing for Alignment: How to Win Collaborators and Influence Stakeholders
22 June 2018
Stephanie Mikitish, Vanessa Kitzie, Lynn Silipigni Connaway
This chapter, excerpted from Shaping the Campus Conversation on Student Learning and Experience, proposes how academic libraries can leverage the Assessment in Action: Academic Libraries and Student Success (AiA) approach to advance communication, collaboration, and institutional mission and alignment.
Beyond the Archive: Bridging Data Creation and Reuse in Archaeology
3 May 2018
Ixchel Faniel, Anne Austin, Eric Kansa, Sarah Whitcher Kansa, Phoebe France, Jennifer Jacobs, Ran Boytner, and Elizabeth Yakel
The Secret Life of Data (SLO-data) project traces the lifecycle of data in archaeology to make recommendations to improve data management and better align data creation and reuse. It proposes a “slow data” approach to emphasize curation, contextualization, and communication to streamline data collection for reuse.
Librarians' Perspectives on the Factors Influencing Research Data Management Programs
9 January 2018
Ixchel Faniel, Lynn Silipigni Connaway
This study contextualizes librarians’ roles in campus research data management (RDM) programs at US academic libraries through their RDM experiences supporting research needs. Interviews with academic librarians surfaced five factors of influence that facilitate or constrain academic library RDM activity.