User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Publications
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'People Need a Strategy:' Exploring Attitudes of and Support Roles for Scholarly Identity Work Among Academic Librarians
10 April 2019
Marie L. Radford, Vanessa Kitzie, Stephanie Mikitish, Diana Floegel, Lynn Silipigni Connaway
Academics increasingly use digital platforms and social networking sites to manage their scholarly identities (SI). This empirical study proposes that academic librarians can assist in digital SI management and identifies strategies for librarians to increase SI support across platforms.
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Investigating Practices for Building an Ethical and Sustainable Scholarly Identity with Online Platforms and Social Networking Sites
1 February 2019
Marie L. Radford, Vanessa Kitzie, Stephanie Mikitish, Diana Floegel, Gary P. Radford, Lynn Silipigni Connaway
Informed by 30 semi‐structured interviews with faculty, Ph.D. students, and academic librarians, this exploratory research examines how individuals create, cultivate, and manage their scholarly identity (SI) using online platforms.