User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Publications
Summary of Research: Findings from the Building a National Archival Finding Aid Network Project
31 May 2023
Chela Scott Weber, Lynn Silipigni Connaway, Brooke Doyle, Lesley A. Langa, Merrilee Proffitt, Bruce Washburn, Itza A. Carbajal
Synthesizes OCLC’s findings for the Building a National Finding Aid Network project. The research investigated end user and contributor needs for finding aid aggregations and evaluated EAD encoded finding aid data quality and consistency from existing regional archival aggregators.
EAD Analysis: Findings from the Building a National Archival Finding Aid Network Project
30 May 2023
Bruce Washburn, Merrilee Proffitt, Chela Scott Weber
Analyzes a corpus of EAD encoded collection descriptions provided by regional finding aid aggregators in the US to assess existing EAD data as raw material for building a national finding aid aggregation.
Focus Group Interviews: Findings from the Building a National Archival Finding Aid Network Project
30 May 2023
Chela Scott Weber, Merrilee Proffitt, Lesley A. Langa, Lynn Silipigni Connaway, Brittany Brannon, Brooke Doyle
Investigates the needs of archivists and others who might contribute to a national archival aggregator through focus group interviews with archivists and archives administrators from across the United States.