User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Publications
Improving Open Access Discovery for Academic Library Users
25 September 2024
Ixchel M. Faniel, Brittany Brannon, Lesley A. Langa, Brooke Doyle, Titia van der Werf
Examines efforts made by academic library staff at seven institutions in the Netherlands to make scholarly, peer-reviewed open access publications more discoverable by users.
Using collective curation to pay data forward in the life cycle
11 June 2021
Ixchel M. Faniel
Drawing from a study of archaeological excavation teams, four collective curation opportunities are proposed to identify and resolve differences in data and documentation practices that arise in team-based research. To create more integrated, well-documented data, the opportunities attend to integrating people rather than technology. The actions people take as data move through the life cycle become the focal point of change.
Identifying Opportunities for Collective Curation during Archaeological Excavations
6 August 2020
Ixchel Faniel, Anne Austin, Sarah Whitcher Kansa, Eric Kansa, Jennifer Jacobs, Phoebe France
Archaeological excavations are comprised of interdisciplinary teams that create, manage, and share data as they unearth and analyse material culture. These team-based settings are ripe for collective curation during these data lifecycle stages. However, findings from four excavation sites show that the data interdisciplinary teams create are not well integrated. Knowing this, we recommended opportunities for collective curation to improve use and reuse of the data within and outside of the team.
Science and News: A Study of Students’ Judgments of Online Scientific News Information
13 January 2020
Tara Tobin Cataldo, Kailey Langer, Amy G. Buhler, Samuel R. Putnam, Rachael Elrod, Ixchel M. Faniel, PhD, Lynn Silipigni Connaway, PhD, Christopher Cyr, PhD, Brittany Brannon, Joyce Kasman Valenza, PhD, Erin M. Hood, Randy A. Graff, PhD
This paper explores how students judge scientific news resources, as they might find through a Google search. The data were collected as part of an Institute of Museum and Library Services (IMLS) funded project.
Context from the Data Reuser’s Point of View
26 September 2019
Ixchel M. Faniel, Rebecca D. Frank, Elizabeth Yakel
Context is critical for data reuse, and digital curation should include both context and content preservation. Both data producers and curators benefit from expanding context categories to better determine what information is vital to capture and manage during data collection to support data reuse.
Exposing Standardization and Consistency Issues in Repository Metadata Requirements for Data Deposition
1 September 2019
Jihyun Kim, Elizabeth Yakel, Ixchel M. Faniel
In this article in College & Research Libraries Journal, the authors examine common and unique metadata requirements and their levels of description, determined by the data deposit forms of 20 repositories in three disciplines—archaeology, quantitative social science, and zoology.
Virtuous and Vicious Circles in the Data Life-cycle
2 June 2019
Elizabeth Yakel, Ixchel M. Faniel, Zachary J. Maiorana
A data life cycle model illustrates how factors in one data life cycle phase impacts other phases, forming virtuous (positive) and vicious (negative) circles. This method comprehensively studies how data producers, sharers, curators, and reusers can better collaborate across data life cycle phases.
Editorial: Archaeology and Information Research
1 June 2019
Isto Huvila, Marija Dalbello, Costis Dallas, Ixchel M. Faniel, Michael Olsson
This editorial provides an overview of an issue of Information Research that studies the interdisciplinary nexus of archaeology and information research. This includes shared methods of data sharing, management, and curation; archaeological sites as information structures; media archaeology; and archaeological concepts in archival ethnography.
Authority, Context and Containers: Student Perceptions and Judgments When Using Google for School Work
7 May 2019
Tara Tobin Cataldo, Kailey Langer, Amy G. Buhler, Samuel R. Putnam, Rachael Elrod, Ixchel M. Faniel, PhD, Lynn Silipigni Connaway, PhD, Christopher Cyr, PhD, Brittany Brannon, Joyce Kasman Valenza, PhD, Erin M. Hood, Randy A. Graff, PhD
What really happens when student researchers meet a Google results page? How do students determine the authority behind each result? News, blogs, journals, Wikipedia, websites, e-books--with the vast array of online content available, how do students differentiate between them? Better still, do they differentiate between them or are these format agnostic students stymied by container collapse? The Researching Students’ Information Choices (RSIC) project is answering these questions.
Container Collapse and the Information Remix: Students’ Evaluations of Scientific Research Recast in Scholarly vs. Popular Sources
10 April 2019
Amy G. Buhler, Ixchel M. Faniel, Brittany Brannon, Christopher Cyr, Tara Tobin Cataldo, Lynn Silipigni Connaway, Joyce Kasman Valenza, Rachael Elrod, Randy A. Graff, Samuel R. Putnam, Erin M. Hood, Kailey Langer
A scientific communication life cycle publishes results in a variety of containers, formats, and genres to reach diverse audiences. This paper examines 116 students’ selection of scholarly and popular scientific content to compare how consumers use resources across the communication life cycle.