Presentations
On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps
Washington, D.C. (USA)
User Studies researchers share findings from the Digital Visitors and Residents project, including how students and faculty engage with technology and library resources online and in person.
Topics: Digital Visitors and Residents, User Research
Capturing the Behaviors of the Elusive User: Strategies for Library Ethnography
Wrocław (Poland)
Lynn Silipigni Connaway covers ethnographic data collection tools and methods, drawing from the digital visitors and residents research she and her team have conducted.
Topics: User Research
The Library in the Life of the User
Dublin, Ohio (USA)
In this presentation, Lynn Silipigni Connaway provides an overview of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Topics: User Research