Receive requests from any discovery service
You can provide a customized ILL request form that lets you receive user requests in WorldShare ILL without having to rekey them. Your library can provide access to this OpenURL form from any discovery service (for example, WorldCat Discovery, EBSCO Discovery Service, or Ex Libris Primo).

Automate to save time, reduce costs, and achieve faster delivery
WorldShare ILL simplifies processes by showing other libraries’ holdings, policies, and fees before you make a request. And when one library can’t fulfill a request, it’s automatically routed to the next. Plus, automated processes reduce staff intervention, which means your team can focus on requests that need more time and attention.

Control ILL costs and manage payments efficiently
Confidently manage costs and easily lend free, open access materials. For example, your library can join groups like Libraries Very Interested in Sharing (LVIS) that has 2,200 participants lending for free. Also, you can consolidate ILL credits and debits into one invoice to reconcile a month’s worth of transactions with ILL Fee Management (IFM)—freeing up time for more value-added tasks.

Fine-tune workflows with detailed reports
Assess borrowing and lending patterns to refine staffing, workflows, and policies with statistical reports. This data includes borrowing/lending numbers, fill rates, and turnaround times, all of which demonstrate how ILL contributes to the greater value of your library.