RSC25 | Enhancing visual literacy for navigating ILL services
This session will focus on creating and implementing audio-visual aids that help users navigate ILL services. We will discuss assessing this need, developing scripts and images that boost user confidence while promoting inclusivity, and incorporating captions and jargon definitions to improve accessibility.
Although many users find the ILL process essential for obtaining access to worldwide resources, some find it too complex and intimidating. Libraries and staff have recognized this need to simplify the user experience through enhanced visual literacy. This session will focus on creating and implementing audio-visual aids that help users navigate ILL services. We will discuss assessing this need, developing scripts and images that boost user confidence while promoting inclusivity, and incorporating captions and jargon definitions to improve accessibility. These aids can be as intricate or simple as any institution may need them to be, from visual staff instructions to animated figures. This method uses visual tasks, storytelling, and intuitive design to work around common pain points, enhance user autonomy, and improve equitable access to library resources.
Speaker
Alexandra M. Griffiths
Library Technical Assistant IV
The New York Public Library
日期
2025-04-09
时间
12:00 下午 – 12:30 下午
Eastern Daylight Time, North America [UTC -4]
Registration access
To register, you’ll need to sign into the OCLC Community Center. If you don’t have your Community Center credentials, use this form to request them. Then, get started by clicking the link below.
This session is part of the 2025 OCLC Resource Sharing Conference, a virtual event that brings together the resource sharing community for learning and connection.